sPOD Frequently Asked Questions
Welcome to the sPOD Frequently Asked Questions page—your go-to resource for quick answers, expert guidance, and product support. Whether you’re new to sPOD or a longtime customer looking to get the most from your electrical control system, this FAQ hub is designed to help you find the information you need without the wait. Here, you’ll discover answers to common questions about product features, installation, compatibility, troubleshooting, firmware updates, switch panel operation, and more. From basic setup questions to advanced vehicle integration topics, our goal is to provide clear, accurate information that helps you get back on the trail with confidence.
sPOD App Bluetooth Playlist
sPOD APP - Control From Your Phone or Tablet
Have complete control over your accessories from your wireless device with the sPOD™ app. Designed to give you complete control over your accessories. Just download the app to your phone or tablet and you have a safe and simple way to control all your accessories from the palm of your hand. Purpose built for iOS or Android systems, this is the ultimate in personal control. Download the sPOD Bantam app from Apple App Store or Google Play.
sPOD Resources
Find everything you need to get started with your sPOD power management systems. From our “Get to Know” sheets on BantamX, SourceLT, HD switch panel, Touchscreen panel, mini6, drill templates to vehicle-specific kit installation sheets to get you up and running in no time.
Click Here: Instruction Manual Hub
To validate your 5-year manufacturer warranty, please fill out the form on the product registration page. This will ensure your sPOD product(s) are in our system.
Click Here: Product Registration
sPOD is proud to announce a firmware update to the sPOD Bluetooth app on both iOS and Android devices. This latest firmware update gives the sPOD app a new facelift and makes it easier to control your sPOD systems, including features from our Pro App, power to control your accessories, and a factory reset button for when you need to reset the system.
IMPORTANT INFORMATION:
Updating to the latest firmware MUST be performed by all users as soon as the device is paired for the first time. This will ensure connectivity issues are a thing of the past. You may experience issues controlling your sPOD systems if you don’t update. Download our Over-the-Air Bluetooth pairing guide to update your system now.
WARRANTY AND REPAIR POLICY
sPOD offers a non-transferable 5-year limited warranty on electronic parts and components from manufacturers defects for all units purchased after 4/1/23. sPOD will repair or replace items in question and return them to Buyer at no charge. If the identical product is no longer available, sPOD will replace it with a similar product of equal value. sPOD will not be responsible for any indirect or consequential damages in connection with defective merchandise.
Exclusions:
Products that have been subjected to abuse, misuse, accident, alteration, modification, improper installation, tampering, or any use other than the product’s designed purpose will void the warranty. The sPOD™ warranty excludes the following: Installation errors, abuse, misuse or crash damage, reverse polarity of battery cables, changing the 2 amp fuse for any other rated fuse, cutting off our connectors, splicing into our wires/harnesses, attaching anything other than our battery cables to our positive and negative terminal studs on our BantamX/SourceLT boards, changing our supplied switches (switch body), removing the actuators without using our specific actuator removal tool.
This warranty shall be automatically voided if the items sent for warranty replacement are modified in any way or were not used as intended or applicable. Additionally, this warranty excludes normal wear and tear. NOTE: Any or all aftermarket brake controllers, hi-amp solenoids or any hi-amp relay that is attached to the same positive battery post will cause irreversible damage to the sPOD™ system. This will void all warranties. This warranty shall be automatically voided if the items sent for warranty replacement are returned with water/liquid/chemical damage to any electrical component. The buyer MUST provide a copy of the original invoice or have completed the online product registration. Shipping responsibilities and/or charges will be determined once a claim has been opened. sPOD™ systems will be repaired or replaced at manufacturer’s discretion.
This warranty does not cover miscellaneous expenses, including, but not limited to, outside labor costs incurred for the installation, removal, replacement, and repair or troubleshooting. Please contact sPOD™ to assist with troubleshooting prior to uninstalling your entire system as the solution may not require that the system be removed. All claims must be made in writing by mail or e-mail directly to sPOD:
By Mail: sPOD
2950 Norman Strasse Road
San Marcos, CA 92069
By E-mail:info@bajadesigns.com
SHIPPING
Orders containing product that is in stock will generally be shipped within 3 days. Exceptions to this are generally posted to advise of special events which prevent us from shipping. Orders requiring additional verification such as for security concerns, missing information, etc. may require additional processing time. These estimated shipping times are not guaranteed and are subject to change. Our team works to ensure that your order is shipped as soon as possible.
Most orders are shipped via UPS ground. Most International orders are shipped via DHL (orders shipping to Canada will be shipped via UPS).
For International orders, please email your order to info@bajadesigns.com and one of our sales representatives will process the order.
Tracking numbers will typically be emailed once an order has been processed and shipped.
RETURN AND REFUND POLICY
sPOD will accept returns within 30 days from receipt of merchandise under the following conditions: Merchandise needs to be returned unused, with all printed material and accessories enclosed. If not in it’s original condition or the product shows signs of installation, additional charges will be applied or may not be accepted.
All returns must be accompanied with a return merchandise authorization (RMA) number (to be provided by sPOD at time of request) and a receipt of original purchase. To obtain an RMA number, please email Return@bajadesigns.com with your full name, invoice number, and part number of the item(s) you need to return. A 15% percent restocking fee will apply after 30 days. All shipping charges are at the buyer’s expense. The original shipping fees are non-refundable. We strongly recommend you insure all packages before shipping.
We are not responsible for lost or stolen merchandise while in transit. We assume liability once the returned system has reached our facilities. Once your return shipment has been received and approved, your return will be processed. Failure to comply with the process and terms stated above may result in a processing delay and/or a refusal of the returned package.
The above policies are subject to change without prior notice.
sPOD FAQs
A: No, The sPOD system has solid-state circuit protection for up to 30AMPS per circuit. If the accessory draws more than 30AMPS, then an external relay will be required.
A: Yes, as long as the accessory does not exceed a 30AMP draw.
A: We prefer that you run the ground to our terminal block. If this is not feasible, then any chassis ground that is being used must be clean and rust-free and coated with a protectant. Most LED lights do not operate very well if the ground is insufficient. Running the ground to our system creates a closed loop going directly to the vehicle’s battery.
A: We do not recommend it. This requires expertise with wiring and will consume 3 circuits.
A: Yes, as long as the accessories do not exceed 30AMPS.
A: Yes only on the BantamX. EG: Touchscreen, Rocker Switches, HD controller, and Bantam App. The SourceLT can only be controlled by a single switch bank of switches and the Bantam App.
A: Yes, Our systems will work with virtually any 12/24 volt DC applications.
A: Yes, but the circuits would have to be located next to each other and a 1” inch long 10AWG jumper wire is used to jump between the 2 circuits. You will also have to program the switches to be linked together.
A: You can NOT power a twin ARB compressor with our system. The compressor will have to get it’s power directly from the battery as their instructions imply. Yes, you can control the compressor (eliminate the supplied switch) by using the single Purple wire that would have normally went to their switch and connect it to any of our outputs to use the sPOD system to control it.
A: Yes, see below:
6 circuit SourceLT
- – Mini6 Controller & sPOD Bantam app
8 circuit BantamX
- – Touchscreen, HD, sPOD Bantam app
- – Rocker switches only flash
A: Yes as long as the LVCO is not disabled, below is the data:
8 circuit Bantam/BantamX system cut-off is 11.6 with a 2-minute delay and 12.8 cut-in
6 circuit SourceLT system cut-off is 11.6 with a 2-minute delay and 12.8 cut-in
A: There are many factors that would have to be taken into consideration. The simplest way to power down or remove any parasitic draw is to remove the 2amp fuse for the SourceLT, or BantamX.
A: Yes, how much draw depends on the sPOD system version.
All data below is based on:
All switches turned off, lower pilot lights turned off, Touchscreen & HD in deep sleep mode, all status lights (Se Source, Bantam, BantamX & SourceLT) off and system in deep sleep mode.
6 circuit Source system 2010-2017 with 2amp LVCO fuse in 28mA-36mA, Zero without 2amp LVCO fuse.
6 circuit Source system 2018-present 10mA-14mA
8 circuit SE Source system with Touchscreen or HD controller 2015-present 25mA-53mA (+/- 10mA) Zero once LVCO is activated or if 2amp fuse is pulled.
8 circuit SE Source system with the Bluetooth option, Touchscreen or HD controller 2015-present 72mA-85mA (+/- 10mA) Zero once LVCO is activated or if 2amp fuse is pulled.
8 circuit SE Source system with rocker switches 2015-present 38mA-68mA (+/- 10mA) (if flash/strobe jumper is attached) Zero once LVCO is activated or if 2amp fuse is pulled.
8 circuit Bantam/BantamX system with Touchscreen or HD controller 2018-present 55mA-65mA (+/- 10mA) Zero once LVCO is activated or if 2amp fuse is pulled.
8 circuit Bantam/BantamX system with rocker switches 2018-present 55mA-65mA (+/- 10mA) 75mA-105mA (+/- 10mA)if flash/strobe jumper is attached) Zero once LVCO is activated or if 2amp fuse is pulled.
6 circuit SourceLT system 2020-present 29mA-40mA (+/- 10mA) Zero once LVCO is activated or if 2amp fuse is pulled.
A: All sPOD systems only switch the positive side (High-side).
A: No. Our systems are “Plug & Play”. The switches are pre-wired.
A: The sPOD systems are complete and ready to install.
A: SourceLT, BantamX, HD controller and the Touchscreen
A: No they are NOT waterproof.
A: No the BantamX & SourceLT are NOT waterproof. They are water resistant. Please install it in a high and dry location.
A: No, it can only be controlled by the Mini6, rocker switches or the sPOD Bantam app.
A: Only the BantamX. They have a selectable voltage input that can be switched between 12/24 volts operating voltage.
